We will build the skillset that employees need to be effective in their roles with a strong focus on education, adaptation, and problem-solving skills. Your team will shadow our lead as they work the account, emphasizing their workflow rhythms while referencing Switchboard graphs to understand the decision-making process. As our Ringba Lead guides your employees through the navigation of the convoluted aspects of the role, we maintain an open line of communication to ensure all your employees’ doubts and questions are replaced with confidence and answers. Timeline: 1-3 Months
Each account has its own unique behaviors that need to be documented,evaluated, and acted upon. We check every touchpoint in the account for opportunities to optimize revenue generation, increase workflow productivity, and implement industry best-practices to ensurecompetitiveness in the market. While audits are a labor-intensive process,the outcomes from the detailed documentation and actionable items fromthem lead to the best path for an account to scale and grow. Findings fromthe audit will be presented as recommendations and the recommendedimplementations will be acted upon only from approvals from the accountowner, or a designated authorized representative.